Now included as part of your base plan

Turn messy emails into instant shipments

When shipment emails arrive, our AI reads them, pulls the important details, fills out the shipment, attaches the documents, and logs everything so all you do is review and go.

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features

Turn commercial invoices into shipments with AI

AI shipment creation

AI scans the Commercial Invoice, extracting relavent data, returning the fully populated shipment sceen ready for the rater to apply their domain knowledge.

Smart document handling

One click to process, attach, or ignore any document. No more "Save-as or document splitting".

100% compliance, automatic

Each shipment includes the commercial invoice and all relevant documents. The email's body is captured as a "Note."

Complete audit logs

See exactly who actioned what, and when. On-demand. No guesswork.

Works with your inbox

Gmail or Outlook authenticated directly within Candata Global. No third-party apps.

watch in action

Feature walkthrough

Our founder walks you through the complete workflow, showing how a shipment email becomes a ready-to-file shipment in minutes.

performance

Real-world applications that drive results

LVS shipment creation

20 secs

From 5+ mins before

HVS shipments (100+ lines)

10 mins

From 3-5 hours before

Document attachment rate

100%

From 60-70% before

Audit preparation time

Instant recall

From 4-6 hours of searching
How it works

Here’s how to get started

AI Inbox works within your existing Candata account, no installation needed. It takes no time on your part.

01

Contact support

Email support@candata.com with the email address your shipments arrive at and your provider — Microsoft or Gmail.

02

We turn it on

Our team enables AI Inbox and connects it to your mailbox — Gmail or Outlook, authenticated directly within Candata.

03

Start creating shipments

Your shipment emails begin flowing into AI Inbox right away, with documents processed and shipments ready for your review.

faq

Find answers to the most common questions

What email service do you integrate with?

We are integration partners with both Microsoft and Google, and authentication occurs within the Candata application.

What is the accuracy of this technology?

The solution was designed to improve throughput by 2-3x. The technology is 99% accurate with quantities and line descriptions. Improving system data catalogs automates HS codes.Ā 

Does this replace the work of a rater?

No, by removing mundane data entry, raters can focus on more important compliance-related issues that improve the broker's service to customers.Ā 

Ā What's the learning curve for raters?

Our integration eliminates the need for raters to leave the Candata application to handle third-party interfaces. Training videos are self-explanatory.

How will this impact our current Outlook or Gmail inbox? Could this cause issues?

The Candata integration works like a queue: once a shipment is actioned in Candata, it falls off the dashboard and moves to ā€œarchiveā€ in the Gmail/Outlook inbox for proper storage.

Do I need to do ā€˜document training’ to make the system accurate?

No, the system works with your first invoice and will get smarter over time.Ā 

How does it handle ā€œbadā€ or ā€œinconsistent dataā€ associated with low-value shipments?

Raters have always been able to manually improve data cataloging directly within Candata. The Candata system will gain ā€œimporter-intelligenceā€ by recognizing historically classified items based upon past actions with specific importers.Ā 

What do I need to do to get set up?

Setup is dead simple, you provide the email address and provider of your inbox, and we set you up. Candata has a simple onboarding video that explains the rest.Ā Ā 

Ready to enable AI Inbox?

AI Inbox is now included as part of your base plan. Contact our support team and we'll turn it on for your account, usually within a day.