You live in a fast-paced world where cost per file is an important metric. You need to rely on a system that’s powerful, but easy to learn and easy to use. In an industry that has high turnover, bringing staff up to speed quickly is critical. Our customers tell us on average they can have a new hire trained on Freight Flow in less than two hours. And once they are trained, quick and accurate data entry is imperative to reduce risk, increase margins and customer experience. Freight Flow prides itself on having an incredibly easy user-friendly interface on the front end that will get your team up to speed quickly, will minimize the number of data entry errors, has powerful search capabilities so your team can find what they need effortlessly, all the while being driven by a powerful and stable platform that sits in the cloud.

Customers are at the heart of every business, so you need a platform that allows you to maximize the experience you provide your customers. Much of your time is providing customer service. Freight Flow offers a number of features that make it easy for your team to stay connected with customers. First, we provide website tracking for shipments. Your customers will have instant access to the tracking data on their shipments via available connections e2Open INTTRA, CargoSmart and IATA. Task and milestone tracking? We have you covered there as well with configurable workflows by both mode and direction, giving your team a way to track work in the system rather than in paper files. Not only is it a huge convenience for your customers it will also free up your team to do other things.