Turn messy emails into instant shipments

When shipment emails arrive, our AI reads them, pulls the important details, fills out the shipment, attaches the documents, and logs everything so all you do is review and go.

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The problem

The current workflow of inbox management is broken

These are the daily frustrations brokers deal with before they can even begin the compliance work they were trained for.

No visibility

Multiple raters in an inbox with no controls. No one knows whats been actioned and by whom.

Missing documents

No way to confirm that proper documentation has been attached to shipments

Hours of data entry

800-900 line invocies could take hrs. Even one or two line low value shipments could take 90 seconds.

Attachment chaos

5 attachments on an email, which are important and needed for processing vs just contextual data that ought to be attached to the shipment.

No audit

Who opened? When? You'll never know. Manual tracking means zero accountability.

Lost context

The email body has critical shipment details, but who has time to copy over?

The solution

The game changer

What if Candata embedded Inbox so it is part of the application, magically converting Commericial invoices to shipment screens using AI?

AI shipment creation

AI scans the Commercial Invoice, extracting relavent data, returning the fully populated shipment sceen ready for the rater to apply their domain knowledge.

Smart document handling

One click to process, attach, or ignore any document. No more "Save As" to random folders.

100% compliance, automatic

Each shipment includes the commercial invoice and all relevant documents. The email's body is captured as a "Note."

Complete audit logs

See exactly who actioned what, and when. On-demand. No guesswork.

Works with your inbox

Gmail or Outlook authenticated directly within Candata Global. No third-party apps.

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performance

Real-world applications that drive results

LVS shipment creation

20 secs

Manuall could take 1-2 mins

Manual entry HVS shipments (100+ lines)

10 mins

From 30 mins to hours before

Document attachment rate

100%

Inconsistantly performed before

Audit preparation time

Instant recall

Adhoc search and find

faq

Find answers to the most common questions

What email service do you integrate with?

We are integration partners with both Microsoft and Google, and authentication occurs within the Candata application.

What is the accuracy of this technology?

The solution was designed to improve throughput by 2-3x. The technology is 99% accurate with quantities and line descriptions. Improving system data catalogs automates HS codes.

Does this replace the work of a rater?

No, by removing mundane data entry, raters can focus on more important compliance-related issues that improve the broker's service to customers.

What's the learning curve for raters?

Our integration eliminates the need for raters to leave the Candata application to handle third-party interfaces. Training videos are self-explanatory.

How will this impact our current Outlook or Gmail inbox? Could this cause issues?

The Candata integration works like a queue: once a shipment is actioned in Candata, it falls off the dashboard and moves to “archive” in the Gmail/Outlook inbox for proper storage.

Do I need to do ‘document training’ to make the system accurate?

No, the system works with your first invoice and will get smarter over time.

How does it handle “bad” or “inconsistent data” associated with low-value shipments?

Raters have always been able to manually improve data cataloging directly within Candata. The Candata system will gain “importer-intelligence” by recognizing historically classified items based upon past actions with specific importers.

What does it mean to get started with a trial?

Setup is dead simple, you provide the email address and provider of your inbox, and we set you up. Candata has a simple onboarding video that explains the rest.

Ready to transform your operations?

Request a demo for your team today and experience Candata Global in action.

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