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Customs/Freight for Windows
System Requirements
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Windows 8 or newer (64-bit encouraged)
512MB RAM or greater.
Screen resolution of 1024 x 768 or greater
Once successfully installed, you will see this new launcher screen, shown below.
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Your username and password have not changed.
Use your company name as the server, e.g. your company
facing issues?
Your server name and the last used username will be remembered each time you open the program so you should only need to enter it once. An icon next to the server box will let you know if you have connected successfully to the server or not.
- Check if you are connected and communicating with the server.
- Check if you pressed OK to login.
- If you can't connect or communicate with the server. Please contact CANdata Support (Support@candata.com).
Customs/Freight for Mac
System Requirements
Screen resolution of 1024 x 768 or greater
OS X 10.8 or greater & 512MB RAM or greater.
Once successfully installed, you will see this new launcher screen, shown below.
Your username and password have not changed.
Use your company name as the server, e.g. your company
The problem
Your server name and the last used username will be remembered each time you open the program so you should only need to enter it once. An icon next to the server box will let you know if you have connected successfully to the server or not.
- You are connected and communicating with the server. Please press OK to login now.
- You can't connect or communicate with the server. Please contact CANdata Support support@candata.com .
Release Notification System (RNS)
RNS provides real-time updates on the release status of goods once cleared by the Canada Border Services Agency (CBSA). It ensures faster logistics planning, reduces storage costs, and enables seamless communication between stakeholders like customs brokers, importers, and carriers. Stay informed and optimize your operations with timely release notifications.
Advance Commercial Information (ACI)
ACI is a pre-arrival data submission program mandated by CBSA to assess risks and enhance border security. By submitting cargo, conveyance, and crew information electronically, importers and carriers can ensure smooth customs processing and avoid delays or fines. ACI streamlines entry, enabling faster and safer cross-border shipments.
Ready to transform your operations?
Request a demo for your team today and experience CANdata in action.
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Simplifying logistics, empowering global trade.
